What Can Providers Give Patients? Part 2
Providers, including marketers, are tempted to give patients and potential patients free items and services. While providers usually have...
What Can Providers Give Patients? Part 1
Providers, including marketers, are tempted to give patients free items and services. But be careful! These activities may violate laws...
Service Failures Fail To Disappear
Every one of us has had an issue where our company/agency failed to deliver service as promised. People are not perfect and despite your...
Provider Enrollment Changes Demand Disclosure
The Centers for Medicare and Medicaid Services (CMS) announced major changes to requirements for provider enrollment effective on...
Everything Old is New Again
I sometimes get the opportunity to work with sales reps or teams that I've worked with in the past. It's always nice seeing familiar...
Medicare Fraud & Abuse Primer Part 2
Like kickbacks and rebates, discussed in Part I of this Primer, the basis for enforcement action in the area of false claims in federal...
Medicare Fraud & Abuse Primer Part 1
There are many types of fraud and abuse in the Medicare/Medicaid and other state and federal health care programs. Two (2) of the most...
To Report or Not To Report, That is the Question
Providers must have a steady stream of referrals in order to be viable. By the same token, all patients have the right to choose the...
What CAN Case Managers Accept?
Discharge planners, case managers, and social workers certainly cannot accept cash payments from providers in exchange for referrals of...
Jayme's Sales Tip of the Week - Call EMS!
How long has it been since you made a sales call to your local Fire Department/EMS Service? Here's a reason to put them back in the...