

Sales Goals That Work in 2020
It's the time of year when sales managers roll out 2020 goals for their sales team. New goals are a new opportunity for business growth,...


Discharge Planners Targeted for Home Health Fraud
Federal Criminal Complaints have been filed against thirty defendants in the San Francisco area who are charged in a “patients-for-cash”...


What To Wear in Home Care Sales
What do you wear as your sales attire when calling on referral sources? I received an inquiry from an agency owner last week that talked...


Understanding The New CMS Discharge Rules
The Centers for Medicare and Medicaid Services (CMS) published a final rule on September 30, 2019, that requires hospitals to make...


The Sales See Saw
Last week I introduced you to a very important sales reality. "Sales, all sales is a critical evaluation of results versus resources"...


Be Wary of Payments to Referring Physicians
Enforcers and regulators continue to take enforcement action against home care providers’ arrangements with referring physicians. Recent...


How Many Touches to Make a Sale?
You've read the stat a hundred times, It takes 7 touches to make a sale but 90% of sales reps give up after the first one Is it true?...


Gifts To Patients?
There is a lot of talk these days about the relationship between social determinants and health. A key social determinant is,...


December Sales Calendar
December is a month like no other in the homecare and post acute world. The holiday season is upon us and it pays to take a moment to...