

Successful Post Acute Discharges
Hospital Discharge Planning: Insights A recent study of the experiences of patients and their caregivers with transitions from hospitals...


Align Marketing & Sales To Achieve Maximum Results
In the home care arena, we often call the sales function of the job "marketing". That stems from a long term belief that "sales" is bad,...


The Sales Per Hour Ratio
Once upon a time, sales managers and directors looked for a quick, easy way to determine the effectiveness of their reps and sales teams....


Medicare Fraud: San Franciso Update
Enforcement Action in San Francisco: What Happened? Federal Criminal Complaints have been filed against thirty defendants in the San...


Sales Goals That Work in 2020
It's the time of year when sales managers roll out 2020 goals for their sales team. New goals are a new opportunity for business growth,...


Discharge Planners Targeted for Home Health Fraud
Federal Criminal Complaints have been filed against thirty defendants in the San Francisco area who are charged in a “patients-for-cash”...


What To Wear in Home Care Sales
What do you wear as your sales attire when calling on referral sources? I received an inquiry from an agency owner last week that talked...


Understanding The New CMS Discharge Rules
The Centers for Medicare and Medicaid Services (CMS) published a final rule on September 30, 2019, that requires hospitals to make...


The Sales See Saw
Last week I introduced you to a very important sales reality. "Sales, all sales is a critical evaluation of results versus resources"...


Be Wary of Payments to Referring Physicians
Enforcers and regulators continue to take enforcement action against home care providers’ arrangements with referring physicians. Recent...