

Dallas Doc Duck Test
The Dallas News reported on April 1, 2019, about the testimony of Michael Rimiawi, DO, a defendant in an investigation by the Department...


The Case For CRM
If you're late to the party, CRM is Customer Relationship Management. A tool to manage the sales relationships you have with your...


RN Admits Taking Kickbacks
Anecdotally, for years the home care industry has been rife with rumors that discharge planners/case managers in hospitals and SNFs were...


Trust Issues In Sales
For anyone who has spent at least a week in the sales and marketing function in the home care industry, you'll know that success is built...


Private Duty Held To Same Standards As Medicare Providers
There seems to be a myth among homecare companies that the federal anti-kickback statute applies to Medicare certified providers only. ...


Don't "Reach" When Sales Hiring Today
Record low unemployment levels have changed the face of recruiting & hiring. With US unemployment levels holding at 3.5%, hiring has...


ALF and ILF Preferred Provider Agreements
Managers at assisted living facilities (ALFs) and independent retirement communities (ILFs) are often committed to keeping residents in...


5 Traits of Highly Successful Customers
Wait, what? I know, you're thinking that every one of these articles should be about successful salespeople, or managers. What to look...


How To Forge Legal Preferred Provider Agreements
The homecare industry has generally been highly profitable for some owners. Providers welcome this profitability and the resulting...


Interested vs Interesting
The science of sales relationship building If you talk to any sales rep in the home care space, they'll tell you "relationship building"...