Lead By Example

With almost every state in the US beginning to reduce restrictions and open their economies up, it's time for you to move to the next phase of your selling protocols.

They key during this transitional time is to lead by example. Remember, what you do is who you are to your customers.

While there is much controversy over wearing a face covering in public, you don't need to make a political statement while working for your agency. You are in healthcare, so wear a mask and help keep people healthy. The duration of our sales calls (if you are able to see anyone in person) is short, so you don't need to worry about the dangers of wearing a mask for long periods of time. Protect your referral sources and their patients. Wear it.

Take your temperature at least daily. I know, if you're asymptomatic then this won't help...but it's a small precaution to take, and takes almost no time.

Wash and sanitize your hands. I found that many supermarkets actually do have hand sanitizer but they are keeping it in the customer service area so that customers can only buy one at a time. If you haven't been able to find any, check that area of your favorite store.

Protect your family. Find a spot in your house that you can remove your work clothes and change into some clean clothing. By the end of the day you may have interacted with dozens of people (who have interacted with dozens of people) so this small step can help protect your family.

Don't panic. Most experts say that a large percentage of the US population is ultimately going to get the virus. Much like the cold or seasonal flu, it's hard to avoid it forever. Taking some common sense precautions is a good step physically and mentally to give you some peace of mind.

If you have concerns about your health or safety during this transitional time, speak to your supervisor. Be open and honest about your concerns and find some common ground. Every one of us has a different tolerance for being in public and each of us should be respected for it.

Times are changing.....I look forward to seeing some of you "out there" as you and your agency see fit.

Good Selling!

Michael Giudicissi